Privacy Policy

Last updated: 10th January 2026

This Privacy Policy describes how ecommerce.so ("we", "our", or "us") collects, uses, and protects your information when you use our Shopify app and services.

Information We Collect

We collect the following types of information:

• Account Information: Email address, name, and account credentials when you sign up for our service.
• Store Information: Your Shopify store URL, store data, and product information that you provide or import.
• Usage Data: Information about how you interact with our app, including features used and actions taken.
• Technical Data: IP address, browser type, device information, and access logs.

How We Use Your Information

We use the collected information to:

• Provide and improve our AI-powered store building services
• Generate product content, pages, and themes for your Shopify store
• Process your requests and manage your account
• Communicate with you about your account and our services
• Ensure security and prevent fraud
• Comply with legal obligations

Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With Shopify to provide app functionality and access to your store data
• With service providers who assist in operating our services (under strict confidentiality agreements)
• When required by law or to protect our rights and safety
• In connection with a business transfer (merger, acquisition, etc.)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability

To exercise these rights, please contact us using the information below.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and assist with marketing efforts. You can control cookies through your browser settings.

Third-Party Services

Our service integrates with Shopify and may use third-party services for AI content generation, analytics, and other functions. These services have their own privacy policies governing data use.

Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us